Ambulance service workers in Cornwall are taking strike action today, January 11, as part of a national campaign.

Staff from the South Western Ambulance Service NHS Foundation Trust are among around 25,000 members of the Unison and GMB unions taking action in a dispute over pay and conditions.

Paramedics, call handlers, drivers and technicians will join picket lines. Workers will strike for a maximum of 12 hours, with call handlers striking for six-hour periods.

Wayne Darch, deputy director of operations at the South Western Ambulance Service, said: “We’re again calling on the public to help us to help those most in need of our emergency care services.

“The best way the public can help us is by only calling 999 for life threatening emergencies, we absolutely must have crews available for the most life-threatening conditions and we will be prioritising these patients.

“We know there will be patients waiting for an ambulance, and we will get to them as soon as we can. We are sorry that we may be unable to respond as quickly as we would like.

“Patients should be aware that less serious, non-life threatening incidents may not receive a response for the duration of the strike action, or that we will ask people to try and make their own way to an alternative NHS service where it is safe to do so.



“Please be reassured that we are doing all we can to manage winter pressures and the upcoming industrial action, including receiving military support during industrial action days which will allow our ambulance clinicians to be manning more ambulances and reach patients more quickly. 

“If you’re waiting for an ambulance, please do not call back asking for an estimated time of arrival. We cannot provide this information and it blocks our lines from other callers reaching us.

“If the condition of a patient is not life-threatening we may direct you to alternative services. So please help us by accessing the right service for the care you need.”

The ambulance service advises:

Self-care – visit NHS 111 online for self-care advice for things like grazed knees, coughs and colds.

Pharmacy – visit your local pharmacy for headaches, upset stomachs, aches and pains.

NHS 111 – visit NHS 111 online or call 111 for advice and support 24 hours a day, seven days a week.

GP – call your GP for symptoms that won’t go away.

Minor injury unit – go to your local minor injuries unit for urgent not life threatening conditions and injuries such as sprains, fractures and burns.

999 – call 999 for life-threatening emergencies such as cardiac arrest, loss of consciousness, fits that aren’t stopping, chest pain, breathing difficulties, severe bleeding, severe allergic reactions, suspected stroke and serious head injuries.