QUESTION: My children love Christmas and they’re already telling me what presents they want. I really want to make it special, but times are tough and I can’t help worrying about overspending and getting into debt. What can I do to manage finances during the holiday season, and where can I turn if I’m struggling? 

The festive season can be a financially challenging time, and often borrowing money or using a credit card to fund Christmas can seem like your only option. But there are steps you can take to keep your spending under control and avoid falling into debt.

The first thing to do is make a budget and stick to it. Consider who you're buying gifts for, what other seasonal expenses you have, and how much you can realistically afford to spend.

Always keep receipts, or ask for gift receipts, in case you overspend and need to return something. And remember that household bills may be higher during this period due to colder weather and spending more time indoors. If you've built up debt, please don't ignore bills or letters.

Speak to the organisation you owe money to, as they may let you pay smaller amounts. Pay 'priority debts' first, like rent, mortgage arrears, council tax, and energy bills. 

For other types of debt like credit cards or loans, gather all the information on what you owe, create a budget, and contact your creditors to set up an affordable repayment plan. This might seem scary, but it’s an important first step. 

If your budget just doesn’t add up and you need help to afford essentials like bills and food, see what cost of living support is available on the Citizens Advice website.

It’s especially important to check if you’re eligible for the Winter Fuel Payment, which will now only be paid to those who receive Pension Credit or other means-tested benefits. If you make a claim for Pension Credit by December 21, you might still receive the Winter Fuel Payment.

If you do find yourself struggling financially during or after the holidays, don't panic. Support is out there, and Citizens Advice can help you understand what’s available.