A new accessibility and language tool has been added to Cornwall Council’s website to make it easier to use.
Called Recite Me, the tool provides a range of accessibility and language options to ensure website visitors can access online content and services barrier-free, in a way that best suits their needs.
Cornwall Council chief operating officer, Tracie Langley, said: “Being able to offer an inclusive experience is essential to supporting over 20% of the population who may encounter barriers due to having a disability, learning difficulty, visual impairment or if they speak English as a second language.
“A key part of our strategy as a council is to provide great value for money and a consistently good service for our customers. We are committed to ensuring all customers can access information and services in a way that best meets their individual needs, and this tool means even more people will be able to do this.”
Ross Linnett Recite Me’s Founder and CEO said: “It is important to provide an inclusive online experience, where everyone can use our digital world in a way which best suits their needs.
“As more organisations provide accessibility tools online, those who face online barriers can access information and services hassle-free. The digital world must be accessible for all.”
Tracie Langley added: “Although we have been unable to find a translation service that provides information in Cornish, our Cornish Language team are developing a Cornish translation tool to deliver this option for our residents.”
When accessing the Cornwall Council website customers will need to select the ‘Listen and Translate’ option at the top right of the screen. The Recite Me tool bar will then appear and people will then be able to select the language or accessibility tool that supports them to access the information they need, in a way that suits them.